Client Name:

JP Morgan Chase Bank

Chicago, IL

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Project Name:

Payments & Transfers Redesign

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Project Role:

Consumer Experience Lead

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Project Description:

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• Influenced user-centered design, usability and

  interaction design within the CE Team.

• Contributed to hi-fidelity prototypes for both

  customer-facing online banking products and

  internal customer service interfaces.

• Created precise and detailed functional design

  specifications.

• Documented content structure, page templates,

  and

  interfaces for Chase Bank’s highly transactional

  eCommerce site.

 Technologies Used: iRise, Documentum.